Jackpot Raider Privacy Policy

This Privacy Policy applies to jackpotraider.com, operated by Three Cats B.V. (registration number 164649, Schottegatweg Oost 10, Unit 1-9, Bon Bini Business Center, Willemstad, Curaçao), holder of Curaçao Gaming Authority Certificate of Operation OGL/2024/969/1019. It sets out what personal data we collect, the purposes for which we use it, who we share it with, how long we keep it, and the rights available to you. Jackpot Raider is not licensed in the United Kingdom and does not accept players from the United Kingdom. Data processing is conducted under the operator’s own data-handling commitments and in accordance with applicable Curaçao law.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification documents include a government-issued passport or national identity card, proof of address such as a utility bill, copies of payment cards or methods used to deposit, and in some cases a selfie held alongside your identity document. We also collect gameplay data covering deposits, withdrawals, bets placed, session times, and game choices, as well as device and network data including IP address, browser type, operating system, and device identifiers. Cookies and similar technologies are used for site functionality and analytics, as described in our Cookie Policy.

How we use your information

We use personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay across casino, live casino, and sportsbook verticals. We process identity and financial data to meet our regulatory obligations under our Curaçao licence, including age verification, KYC checks, anti-money laundering procedures, and transaction monitoring. Personal data is also used for security and fraud prevention, for responding to customer support queries, and, where you have opted in, for sending marketing communications.

Payment processing is handled by Pointissimo Digital Ltd (registration number HE 452086, Ischyron 24, Kato Polemidia, 4151, Limassol, Cyprus), a wholly owned subsidiary of Three Cats B.V. We share data with identity verification providers engaged to carry out KYC and AML checks, and with the Curaçao Gaming Authority where disclosure is required under our Certificate of Operation. Data may also be disclosed to law enforcement or other competent authorities when we are legally required to do so. We do not sell customer data to third parties.

Data retention

We retain personal data for as long as your account remains active and for a minimum of five years following account closure, in line with anti-money laundering obligations applicable to our licence. Transaction records and KYC documentation are kept for the same minimum period to satisfy regulatory audit requirements. Data that is no longer required for any legal or operational purpose is deleted or anonymised.

Your rights

You have the following rights in relation to the personal data we hold about you:

Access: you can request a copy of the personal data we hold.
Rectification: you can ask us to correct inaccurate or incomplete data.
Erasure: you can request deletion of your data, subject to any retention obligations we are required to fulfil.
Restriction: you can ask us to limit how we process your data in certain circumstances.
Objection: you can object to processing carried out on the basis of legitimate interests.
Portability: you can request that we provide your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact us using the details below.

Contact us

Privacy queries and data subject requests can be directed to our support team by email at [email protected] . We do not currently designate a named Data Protection Officer; all privacy correspondence should be sent to the support address above.